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Privacy Policy

How MetaVrixa collects, uses, and protects your personal information.

Last updated: 28 April 2025

This Privacy Policy describes how MetaVrixa ("we", "us", or "our"), operating the website at metavrixa.info, collects, uses, discloses, and manages your personal information. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

MetaVrixa is an Australian virtual reality information and directory website. We provide information about VR headsets, experiences, and venues across Australia. Our contact email is [email protected].

2. Information We Collect

We may collect the following types of personal information:

  • Contact information: Your name, email address, and phone number when you submit our contact form or subscribe to our newsletter.
  • Usage data: Information about how you interact with our website, including pages visited, time spent on pages, browser type, operating system, and IP address.
  • Cookie data: Information collected via cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.
  • Communications: The content of any messages you send us via our contact form or email.

3. How We Collect Information

We collect personal information in the following ways:

  • Directly from you when you complete our contact form, subscribe to our newsletter, or send us an email.
  • Automatically through cookies and analytics tools when you visit our website.
  • From third-party analytics providers (such as Google Analytics) that collect aggregated usage data.

4. How We Use Your Information

We use the personal information we collect to:

  • Respond to your enquiries and provide the information or assistance you have requested.
  • Send you our newsletter and VR-related updates (only if you have subscribed and consented).
  • Improve and optimise our website content and user experience.
  • Analyse website traffic and usage patterns using aggregated, anonymised data.
  • Comply with our legal obligations under Australian law.

5. Newsletter and Marketing Communications

If you subscribe to our newsletter, we will send you regular emails containing VR news, headset reviews, venue spotlights, and related content. You may unsubscribe at any time by clicking the "unsubscribe" link in any newsletter email or by contacting us at [email protected]. We will not send you marketing communications without your prior consent.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information to:

  • Service providers: Third-party service providers who assist us in operating our website and delivering services (e.g., email service providers, analytics providers). These parties are bound by confidentiality obligations.
  • Legal requirements: When required by law, court order, or government authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your information may be stored on servers located in Australia or overseas. We implement appropriate technical and organisational security measures to protect your data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months. Newsletter subscriber data is retained until you unsubscribe.

9. Your Rights Under the Australian Privacy Act

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate, incomplete, or outdated personal information.
  • Request deletion of your personal information (subject to our legal obligations).
  • Withdraw consent to the processing of your personal information at any time.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage your cookie preferences, please read our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.